Managed onsite team of 5 members including Business Analysts and Technical Leads.
Managed resource allocation in over-sea Development Team of up to 20 people.
Review to ensure quality deliverables from Development team to Client.
Developed and maintained more than 10 systems at the same time in both public and private sectors.
As Delivery Manager
- Manage development projects including scope of work, project planning, resource management, project progress monitoring, risk management, quality control
- Coordinate with offshore team for monitoring project progress day-by-day
- Be responsible for face-to-face communication with clients to ensure that the projects meet the client’s needs.
- First point of contact to answer clients for any concerns regarding scope of work in tender or contract
- Oversee project status reporting and escalation of issues to make sure progression visibility
- Assist management in preparing digital proposals for client’s request for proposal
- Monitor project budget and manage billing/invoicing in project
My key projects
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Service AMS
May 2019 – Jul 2020 | Delivery Manager | Maintained and enhanced more than 10 systems for clients in Public sector. Implemented system enhancements with various budget sizes. Participated in RFP bidding preparation.
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Project TMS
Nov 2019 – Jul 2020 | Project Manager | Project is to customize a Tender management system to support operations in Singapore. The scope included both development and maintenance/support.